International courier

Sending a parcel abroad with Ecolet is a straightforward process. Here’s a step-by-step guide:

1. Log in to Your Ecolet Account: Start by logging in to your Ecolet account.

2. Choose the Receiver’s Country: Select the destination country from the drop-down menu.

3. Provide Detailed Address Information: Enter the city and postal code of the recipient’s address, along with the exact street and house/apartment number. The phone number and email address are mandatory.

4. Parcel Details: Specify the size and weight of the parcel you want to send.

5. Select a Courier: Choose from the list of available courier services.

6. Schedule Pick-up: When scheduling the pick-up date and time, be mindful of the hour. Orders placed around 16:00 may be scheduled for pick-up on the next working day.

7. Order Summary: Review the summary of your order, including the total amount you need to pay.

8. Initiate Parcel Sending: Click on “Send parcel” to confirm your order.

9. Download and Print AWB: After confirming your order, you can download and print the Air Waybill (AWB) provided by Ecolet.

10. Attach AWB to Your Parcel: Affix the AWB securely to your parcel. This document is essential for tracking and identification.

11. Wait for Courier Pick-up: Once your parcel is ready, wait for the courier to arrive at the scheduled time for pick-up.

By following these simple steps, you can estimate the price and send your parcel abroad conveniently using Ecolet’s platform. If you have any further questions or need assistance, don’t hesitate to reach out to our support team or your dedicated account manager. We’re here to help you every step of the way.

Preparing a shipment for transport, whether domestic or international, involves careful packaging and labeling to ensure the safety of your items throughout the journey. Here’s a detailed guide on how to do it right:

1. Choose the Right Packaging: Packaging plays a crucial role in protecting your items during transit. Select packaging materials that match the nature of the contents. Cardboard boxes, plywood, wood, plastic, and metal containers are all suitable choices depending on the items being shipped.

2. Customize Packaging for Content: Ensure that the packaging is tailored to the shape, size, and fragility of the items inside. The packaging should be designed to withstand mechanical handling and pressure during transportation. It should shield the contents from potential damage caused by bumps and jolts.

3. Prevent Leakage and Spillage: Properly seal all objects within the parcel to prevent any leakage or spillage during transit, sorting, and handling. It is the sender’s responsibility to ensure that the parcel is securely sealed to avoid any potential mess or damage to other shipments.

4. Proper Sealing: Correct sealing is imperative. Use appropriate sealing methods, such as tape, straps, or adhesive, to seal the parcel securely. This not only prevents spillage but also helps maintain the integrity of the contents.

5. Protection Against Handling Equipment: Consider the entire journey of your shipment, including the use of handling equipment. Ensure that the packaging can withstand mechanical handling, encountering conveyor belts, sorting machines, and being dropped from a height of 80 cm.

6. Weatherproofing: Account for various weather conditions, especially if your shipment will be exposed to the elements. Use weather-resistant packaging or consider adding an additional layer of protection, such as plastic wrapping or moisture-absorbing materials.

7. Fragile Items: For fragile items, take extra precautions. Wrap fragile objects with materials like bubble wrap or packing shavings to cushion them against shocks and vibrations. Clearly label the package with “Fragile” stickers to alert handlers to handle it with care.

By following these detailed guidelines, you can ensure that your shipments are adequately prepared for transport. Proper packaging and labeling not only protect your items but also contribute to a smoother shipping process. Remember, well-prepared shipments are less likely to encounter issues during transit, benefiting both senders and recipients.

When it comes to international shipments, certain items and goods are strictly prohibited for various reasons, including safety, legal, and environmental concerns. Here is an extensive list of items that cannot be sent abroad:

1. Hazardous Materials (According to ADR Agreement): International regulations, particularly the ADR Agreement, prohibit the shipment of hazardous materials. These materials can pose serious risks during transportation. Examples include explosives, toxic substances, flammable gases, and radioactive materials.

2. Perishable Goods: Perishable items, such as fresh food and certain biological materials, are generally prohibited for international shipping due to the risk of spoilage and contamination during transit.

3. Firearms or Disassembled Weapons, Ammunition: Firearms, weapons, and ammunition are often subject to strict regulations and restrictions in international shipping. Sending them abroad without proper authorization is generally forbidden.

4. Valuable Goods: High-value items, including but not limited to jewelry, precious metals, furs, artwork, and collectible coins, are typically prohibited for international shipment due to the risk of theft and damage.

5. Drugs and Tobacco: Controlled substances, prescription medications, and tobacco products are subject to strict international regulations. Shipping such items across borders without proper documentation is prohibited.

Classification of Hazardous Goods (According to ADR Agreement): The ADR Agreement classifies hazardous goods into various categories, each with specific restrictions. These categories include explosive substances, flammable gases, toxic materials, corrosive substances, and more. A comprehensive list of these categories can be found in the ADR Agreement.

Other Prohibited Objects and Goods for Transportation: In addition to hazardous materials and the items mentioned above, international shipping also prohibits the following:

• Dead or alive animals
• Human remains, including ashes
• Human organs
• Explosive materials and toxic gases
• Waste materials
• Precious stones, precious metals (jewelry and bars)
• Money, cheques, credit cards, postal stamps, valid phone cards
• Art pieces and antiquities
• Car batteries
• Drugs and controlled substances
• Tobacco products

It’s crucial to adhere to these restrictions when preparing an international shipment to ensure compliance with international laws and regulations. Violating these rules can lead to legal consequences and the confiscation of prohibited items during customs inspections. Always verify the specific restrictions and requirements for the destination country before sending an international shipment.

This detailed guide provides valuable information on items that cannot be sent abroad, helping you make informed decisions when shipping internationally and ensuring the safety and legality of your shipments.