DPD Romania – terms and conditions

Excerpt from DPD Romania regulations – standard parcel services

See what conditions your parcel must meet in order to be classified as a standard DPD parcel:

Parcel size and weight:

Packages with the following dimensions and weights will be accepted:

Maximum weight:

• 30 kg – international shipments subject to express services;
• 31.5 kg – all other domestic and international shipments;

Maximum length:

• 120 cm for international shipments subject to express service,
• 175 cm for all other domestic shipments (including express service) and international postal shipments

Circumference + length ≤ 300 cm (circumference = 2 x height + 2 x width) for all domestic and international mailings.

Parcels exceeding the above size and weight limits will be treated as non-standard, which will result in additional charges.

Parcel packaging method:

It is the sole responsibility of the customer to ensure adequate internal and external packaging for postal shipments, depending on the nature and weight of the contents, which must be wrapped in opaque external material so that the contents cannot be seen. Packages shall be packed compactly.

In the case of postal shipments involving fragile goods, the Customer is obliged to provide appropriate packaging for the nature of the fragile goods entered into the DPD network, using polystyrene or other material as an insert (e.g., bubble wrap, etc.) that mitigates mechanical shocks and is marked “Fragile.”

In any case, the Beneficiary must ensure that the packaging is such that the contents of the parcels are adequately secured against falling during the sorting process (from a height of 80 cm). In addition, it is mandatory that the contents of the parcel cannot be accessed without leaving traces.

When packing, the customer must ensure that the goods to be shipped are not packed in several individual packages tied/fastened together and shipped on a single transport document.

What is prohibited from being shipped via DPD courier?

Check the list of goods that cannot be shipped via DPD courier

• items whose delivery is prohibited by law;
• parcels containing goods of special value, in particular precious metals, genuine jewelry, precious stones, real pearls, antiques, works of art, paintings that are part of the national heritage;
• counterfeit goods, ADR products, securities, money, valuables, bills of exchange, telephone cards, identity documents, bank cards;
• vouchers and admission tickets with a declared value exceeding EUR 520 per parcel (or the equivalent in RON);
• furs, carpets, watches, other jewelry, and leather goods with a declared value exceeding EUR 520 per package (or the equivalent in RON);
• perishable goods, foodstuffs, medicines;
• Parcels containing any other goods with a declared value exceeding EUR 13,000 per parcel (or the equivalent in RON);
• firearms as defined by the firearms law of Romania, the transit country, or the receiving or destination country; parts/components/parts that fall under the category of firearms or are disassembled; ammunition for firearms—regardless of type, shape, or caliber;
• Parcels with inscriptions contrary to public order or morality, as well as parcels containing goods contrary to public order or morality, if sent without packaging or in transparent packaging;
• Packages with old labels or inscriptions that have not been removed;
• Parcels which, due to their packaging or the nature of their contents, may cause damage to property or pose a threat to people, as well as shipments containing cigarettes (more than 10 packs of cigarettes), live or dead animals, materials for medical examinations or biological, medical, or drug waste, human or animal remains, body parts, or organs;
• in the case of international postal shipments, the contents of parcels whose export or import is prohibited or requires special approvals in accordance with the regulations of the country of collection/delivery or destination;
• Parcels consisting of goods for which special transport conditions, administrative, economic, sanitary, veterinary, phytosanitary, and other legal regulations are specified, under the conditions provided for in those provisions, as DPD is not a legal entity authorized to provide such services.

TThe full text of the DPD regulation is available on the website. DPD